2025.05 - Until the AI Agents are ready to take over, how do can TPMs help build robust and effective intake processes to help teams manage incoming requests. Here are 3 options you can try today.
We tried to take this one step further to use AI at input. Create the ability to review similar tickets posted in past with information on how they were resolved. The success is dependent on the quality of ticket data. Some ticket were closed out with lot of details & some were closed with minimal
We tried to take this one step further to use AI at input. Create the ability to review similar tickets posted in past with information on how they were resolved. The success is dependent on the quality of ticket data. Some ticket were closed out with lot of details & some were closed with minimal
Info.
How fascinating. Are you still leveraging AI for triaging or abandoned it?